Client Journey Workshop

Most people can tell you what they sell. Very few can tell you what it feels like to be their client, from the first message to long after the invoice is paid. That gap is your client journey. It's not your funnel and it's not your onboarding checklist. It's the accumulation of every small choice, the words in your emails, the pace of your replies, the details you thought to include, that tell a client who you are and whether they're in good hands. Most founders never map it. They ask a template